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[DE]Zach

[DE]Zach



24 Jan

I might be losing my mind.

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno. We would need some more information to squash this bug! If this happens to you again, can you send us a log through our support website?

You can find all the information here: https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

Thanks for taking the time to submit a report! Cheers.

19 Jan

platinum purchase

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Tenno, we thank you for your patience as we work through our support tickets. We will be able to assist you in due time. We deal with refunds all the time, so do not fret! Cheers.

18 Jan

new war replay button when

Comment
    [DE]Zach on Steam Forums - Thread - Direct
It's at the top of our list to add replayability to The New War quest this year! Check out our Devstream 159 on January 28th for more information on what's to come for 2022.

17 Jan

Coming Soon: Devstream #159! (Spoiler Warning)

Post
Tenno!

We’re back! Devstream #159 is coming to your screens on Friday, January 28th at 2 p.m ET. There will be spoilers - we are openly discussing a lot of The New War on this Devstream!

We have lots to cover now that ‘The New War’ is in your hands, join us in celebrating its release and looking beyond to what 2022 holds!

There will be Drops - watch to earn yourself a random Galvanized Mod! Let us know what you get - your Arsenal will grow more powerful, Tenno!

See you over at http://twitch.tv/warframe Friday, January 28th at 2 p.m ET!

Please note due to Omicron, we are resuming Devstreams from home. Our short lived time back at the studio will be missed and we hope to be back soon when it is safe to do so.
P.S: Community Streams will resume in February! Expect more information later this month on h... Read more

Avast Premium Got Me Banned??

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Tenno. If you believe you were improperly banned, please reach out to our support.

We investigate all reports of unauthorized software and make our decisions based on our findings.

13 Jan

hotfix is crashing the game

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno. This crash was introduced in our last hotfix, but is fixed in our current build. If you are still running into this crash let us know.

06 Jan

I would like to discuss a small matter of PL reimbursement

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno. If you would like to discuss account refunds, please contact our support. I cannot guarantee the outcome but we would love to help the best we can. Cheers.

21 Dec

Last fight of the New War Still Bugged!!!!!!!!!!!!!

Comment
    [DE]Zach on Steam Forums - Thread - Direct
The fix is live on PC! Please let us know if you encounter this bug again.

Stuck in the last fight in the new war (Spoiler)

Comment
    [DE]Zach on Steam Forums - Thread - Direct
The fix is live on PC! Please let us know if you encounter this bug again.

Last fight of the New War Still Bugged!!!!!!!!!!!!!

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno.

This bug was introduced in the latest hotfix and we will have a fix very soon!

Stuck in the last fight in the new war (Spoiler)

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno.

This was introduced in the latest hotfix and we will have a fix very soon!

17 Dec

New war Dwnld Issues

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno. We just made a post, and a workaround for this issue. This should fix the issue for our Tenno in Quebec region: https://forums.warframe.com/topic/1292244-warframe-launcher-issue-workaround-quebec-region/

15 Dec

PINNED: PSA: Controller Issues in The New War

Post
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno,

We have a PSA regarding console controls during a certain part of the quest. IT CONTAINS MILD SPOILERS

If you are struggling at this part in the quest, please review our post: https://forums.warframe.com/topic/1290705-mild-spoilers-psa-console-the-new-war-controller-issue-workaround/

Frustrating (New War Spoilers)

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hey Tenno!

To beat the Jackal you need to first lower their HP on one of their limbs, and then drain their shields! When they are on the ground, defenseless, use your Breaker Moa to blow them up! You need to do this twice. For the second time, make sure to send your Sheild Osprey with your Breaker Moa so they have enough shields to blow up in time.

If you believe you are experiencing a bug, please send us a report over on the forums.

Cheers.

New War Live

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno! The trailer says available now, but it will be released today!

Stay tuned!

PINNED: The New War: Official Spoiler Discussion Thread

Post
    [DE]Zach on Steam Forums - Thread - Direct
SPOILER WARNING

Hey Tenno!

If you are reading this, you have completed The New War! We hope you enjoyed it. Please use this thread to discuss all things spoilers & New War!

We appreciate your caution when it comes to discussing the quest, and your respect for other Tenno's journey through the quest!

Cheers!

New War additions

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno! We have our Mesa and Volt Deluxe Skins coming tomorrow with the New War. You can check it out here: https://www.warframe.com/the-new-war

Heads up: equip Helios for New War

Comment
    [DE]Zach on Steam Forums - Thread - Direct
No sentinels are allowed in this quest! Just sit back and enjoy it, Tenno! :)

13 Dec

PINNED: The New War: Spoiler Courtesy!

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Originally posted by BOT Alex: When are you going to address the fact that DE Steve will be the one replacing Lotus once we kill her?

I said no spoilers >:(

10 Dec

Cannot log in

Comment
    [DE]Zach on Steam Forums - Thread - Direct
Hi Tenno. We are investigating the issue here:
https://forums.warframe.com/topic/1289647-psa-investigating-server-issues-in-the-south-east-asia-region

It appears to be an issue with specific ISPs, but we are looking into ways that we can fix this on our end. It is highly likely the fix will have to come from the ISP.